do you ever have those days where you just want to smack life in the mouth

it's been one of those days today. one thing early in the morning gets royally screwed around with, and it fucks up my schedule for the rest of the day - the one day where i HAD actually gotten my schedule together so everything would be done and on time.


I'd go into massive rant mode, but none of you will know what i'm talking about so here's the lots of blunt sentences version.


Elise's guide to good business: - if you work for a provider of databases and are going to be hosting a demo via webex and conference call:

• if this is the third time you'd rebooked this 2.5hr session in a two week period, suck up. these people are started to get sick of you dicking them around


• send through the log in details for the webex to attendees before hand so they can download all the 30million add-ons and test the link works, rather then have the first 15 minutes of the meeting spent with their IT guy running from office to office sorting it out.


• turn up on time. if unable to turn up on time, fucking TELL SOMEONE. don't leave the entire staff of the people you're presenting to just sitting around. for 45 minutes. and then still not have your shit together when you arrive. we're consultants - time is money. that 45 minutes we just spent waiting was 100 billable dollars of my time, and I am the cheapest fee'd person at this table!


• if you're doing the demonstration via concall - have a fucking concall facility set up. don't be surprised that "oh, people need to be called in?" moron.


• after effectively wasting two hours of our time only to say it's not going to work now, rebook again for that afternoon - we're all actually quite busy and you've lost your attention priviledges for today.


• if you do rebook for that day - don't make it the last working our of the day - why did the 2.5hr session suddenly become do-able in an hour, at 4pm on Friday? we have actual client stuff to do before the weekend, not that it matter to you


• if you do happen to book at the above timeslot on a Friday, make it worthourfuckingwhile


• don't waffle on. for an hour and 45 minutes. some of us wanted to go home at some point today.


• have better answers then "that function is not avaliable in the new system". yes we fucking noticed, hense why we're asking if it CAN BE ADDED.

now don't get me wrong, the system we were discussing is great and the support team are marvellous. but this dude, today... painful. i haven't dealt with him much so i don't know if he's always like this. but if he is... i'm meant to be the system's power user for our company. i may have to power-use a drill to my fucking temple.